Microsoft CRM online version delivers next generation cloud productivity

Microsoft dynamics new on-line version will deliver next generation cloud productivity
Microsoft Dynamics Online

Microsoft Dynamics 2011 launch is just around the corner and this major new release is currently in beta version as we speak. Part of the major release plan in the UK will be the long awaited hosted version of Microsoft CRM online, which will be launched later on in 2010.

Microsoft Dynamics CRM Online combines your everyday Microsoft Office applications with powerful customer relationship management (CRM) software accessed over the Internet to rapidly improve marketing, boost sales, and enrich customer service interactions.

Microsoft Dynamics CRM Online provides a powerful yet easy-to-use CRM solution delivered over the Internet, so that organisations can get up and running quickly and cost-effectively with the flexibility to meet the unique needs of any business.

Microsoft Dynamics CRM Online equips business professionals with access to customer information through a full suite of marketing, sales, and customer service capabilities with a familiar Microsoft Office Outlook experience to help ensure rapid user adoption and fast results.

MARKETING: MAXIMISE YOUR MARKETING INVESTMENT
Increase the effectiveness of marketing programs, generate demand, and better track key performance indicators with intuitive segmentation tools, powerful campaign management features, and insightful marketing analytics. Plan, launch, and track campaigns more efficiently with marketing workflows that reduce laborious manual tasks. Microsoft Dynamics CRM Online helps you capture the right information and deliver it effectively to your marketing teams and target audience at every stage of the campaign life cycle.

OPTIMISE YOUR INTERNET MARKETING EFFORTS
Seamlessly create, manage, and optimise Internet-based marketing campaigns, while effortlessly capturing and tracking leads. With landing page templates and intuitive wizards, Internet Lead Capture (ILC) takes care of the heavy lifting and provides you with a true closed-loop process. Embedded search engine optimization models provide analytics to help you make the most of your Internet marketing investment.

SALES: SPEND MORE TIME SELLING
Streamline your sales process and empower your sales force by providing a holistic view of customer and deal details. Improve close rates with keen insights and tools that help you to sell the right product at the right time. Spend more time selling and reduce administrative tasks via intelligent communication tracking, workflow automation, and sales tools that reduce data entry. Improve adoption with a native Office Outlook experience and seamless integration to Microsoft Office. Improve visibility into the business and enable better-informed decisions with embedded dashboards, out-of-box reports, and automated tracking of sales forecast and pipeline.

SERVICE: DELIVER SUPERIOR CUSTOMER SERVICE AND SUPPORT
Provide customer service professionals with access to complete case and service history to deliver consistent service that helps enhance customer loyalty and drive long-term profitability. Leverage the flexible service scheduling and knowledgebase capabilities to quickly dispatch needed resources and solve issues quickly. Microsoft Dynamics CRM Online  provides a comprehensive customer service and support solution in a familiar Microsoft Office Outlook interface that can be easily tailored to your unique customer service processes.

Microsoft Dynamics is a line of easy-to-use, integrated and adaptable ERP and CRM applications that enable business decision-makers to quickly respond to market shifts, take advantage of new trends, increase their competitive edge and drive business success.  Pythagoras is a major Microsoft Dynamics CRM gold partner who will be offering the online version to its prospects. 

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